Shipping Policy

All of our jewellery is custom made by our goldsmiths, therefore, please allow up to minimum 12 - 14 working days for the jewellery (depending on the type of jewellery) to be dispatched after receiving cleared payments. The delivery date mentioned on the website is a tentative date based on major cities and primary locations. Deliveries to suburban areas and interiors of India may take more time.

Products are shipped post receipt of full payment against the order except in the case of COD.

We make sure that all the parcels are perfectly boxed and wrapped with security tapes when they are dispatched from our order-processing unit. However, we cannot ensure the handling and damage caused in transit, if any, by courier companies before reaching you. We urge you, therefore, to NOT accept any damaged or tampered shipments as it will then be the responsibility of the recipient in case any product is missing.

We urge you to prepare a video of the unboxing of your shipment for security purposes.

Orders can be delivered to only Residential and Commercial Locations. The delivery of the orders cannot be made to any public places like Malls, Hotels, Restaurants, Hostels or nearby streets etc.

If at all the recipient is unavailable during the time of delivery, the Courier Company will make 3 attempts to deliver the product. In case the recipient is still not reachable/ available, the same will be returned to our office from where the product has been dispatched (Mumbai).

Dazz will not be responsible for orders collected directly from the delivery hub or anywhere outside the delivery address.

Shipping is absolutely free to all locations across India.

Once your order has been shipped, you will receive an e-mail from Dazz containing your tracking number and a link to the website's order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions by using your tracking number. Your tracking number can be found in the e-mail confirming shipment of your order.