Cancellation Policy

You can cancel your order for a product at no cost within 48 business hours of placing the order, except for fast-shipping products. If this timeline is exceeded, a 10% cancellation fee will be levied on the total bill. However, you can get your product exchanged at 100% of its value post 48 business hours of order placement or before the order gets dispatched. Upon cancelling orders placed using gift cards, the gift card amount will be refunded to the Dazz Wallet. Moreover, we would not be able to accept the cancellation of Gold coins/bars, frames, customized jewellery, gift cards and loose solitaires under any circumstances. In the case of a DGRP order, the default customer will be charged 10% of the order value as the transaction fees, and the balance amount after deducting the transaction fees would be refunded.

The cancellation of orders that are paid via digital wallets like Safegold or online vouchers or gift cards will not be refunded to your bank account. It will be credited to Dazz Wallet only and can be used for future purchases.

Dazz.co.in may, at its sole discretion, request the Customer to pay a percentage of the value of the transaction as an advance at the time of placing the order. The balance payment for the order shall be paid by the Customer at the time of delivery of the product. Failure to pay the balance amount at the time of the delivery of the product shall be treated as a cancellation of the order.

Dazz.co.in may, at its sole discretion, reserves the right to cancel any particular order. Some situations that may result in your order being cancelled or refused are (i) limitations on quantities available for purchase; and (ii) inaccuracies or errors in product or pricing information. We may also require additional verifications or information before accepting any order.